Authorization messages are used to inform users of the status of their transactions, including documentation of the processor's acceptance of the transaction by the processor or the reasons for rejection of the transaction.
The vast majority of Authorization Messages come directly from your processor (FDR, VITAL, Etc.). But a small number of these messages come from the system when transactions fails AVS/CVV2 or Fraud Defense or another fraud control.
If the Authorization Message does not appear on this page, then the Authorization Message was sent by your processor. Please contact your Agent for information on these kinds of messages.
AVS/CVV2 Authorization Messages
When the AVS/CVV2 Fraud Control is active, transactions that return an AVS or CVV2 code that has not been marked as acceptable will be aborted (either the transaction will not be settled, or a refund will be issued).
NOTE: Because the authorization has occurred, customers with real-time access to their accounts will note that their funds are temporarily unavailable.
| AVS/CVV2 Authorization Messages | |
| BAD ADDRESS | The AVS response received was not in the list of acceptable AVS codes. The transaction has been aborted. |
| CVV2 MISMATCH | The CVV2 response received was not in the list of acceptable CVV2 codes. The transaction has been aborted. |
Note: When a transaction fails for AVS/CVV2, a message is displayed at the top of the payment form or virtual terminal giving the user an opportunity to correct any errors or typos that may have caused the rejection.
Fraud Defense Messages
When Fraud Defense is enabled, transactions that fail a Fraud Defense checkpoint will be rejected prior to an attempt to authorize the transaction.
| Fraud Defense Authorization Messages | |
| A/DECLINED | The transaction exceeded the traffic limits. |
| B/DECLINED | The transaction contains information found in the blacklist. |
| C/DECLINED | The country of origin found in the high risk country list. |
| E/DECLINED | The email address in the transaction is not valid. |
| F/DECLINED | The card type (e.g. prepaid) was blocked. |
| I/DECLINED | The transaction failed to pass Global Location Verification. |
| J/DECLINED | The transaction contains profane or otherwise suspicious
information. This check is disabled in the virtual terminal. |
| L/DECLINED | The transaction failed to pass US Location Verification. |
| R/DECLINED | The transaction contained a high risk country or came from an anonymous domain. |
Note: In most cases, when a transaction fails Fraud Defense, a message is displayed
at the top of the payment form
or virtual
terminal giving the user an opportunity to correct any errors or typos that may have caused the rejection.
Transactions that receive an "A/DECLINED", "B/DECLINED" or "R/DECLINED" message, however, will be
sent immediately to the Give Up URL configured in the Website Config screen. If there is no Give Up URL configured,
the payment form will remain and a "Duplicate Transaction" message will be shown if another attempt
to process is made.
Traffic Limit Messages
Transactions that exceed a traffic limit set by Fraud Defense or your agent will be rejected prior to an attempt to authorize the transaction.
| Traffic Limit Authorization Messages | |
| A/QUOTA EXCEEDED | The transaction exceeded the maximum dollar volume limit per card. |
| C/QUOTA EXCEEDED | The transaction exceeded the maximum number of credits/refunds allowed within a time period (contact your agent). |
| M/QUOTA EXCEEDED | The transaction exceeded the maximum per transaction amount limit. |
| R/QUOTA EXCEEDED | The transaction exceeded the maximum dollar volume of credits/refunds allowed within a time period (contact your agent). |
| S/QUOTA EXCEEDED | The transaction exceeded the maximum number of sales allowed within a time period (contact your agent). |
Note: When a transaction exceeds Traffic Limits, the user is sent to the Give Up URL.